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Thread: No Maps in France.

  1. #17
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    Thanks for the replys.

    I've crossed into Belgium this afternoon and the maps are working fine.

    My loaded maps are

    CN Europe NTU 2017.30 3D

    CN Europe NTU 2017.30 All North

    Still confused ��

  2. #18
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    Quote Originally Posted by Wapping View Post
    Now, that is odd. Are you sure it's got the detailed maps of the south (France downwards) and not just the basemap, Paul? Or you might just be staying in Poland.
    Just zoomed into Nice and all the tiny back streets are there

    I'll be taking the Zumo 550 with me too just in case

    Quote Originally Posted by ShakeyBMW View Post
    You are missing CN Europe NTU 2018.10 ALL SOUTH.
    Just zoomed into Malaga and all the small streets are there too. So even though my installed maps doesn't list CN Europe NTU 2018.10 ALL SOUTH, I'm guessing the CN Europe NTU 2018.10 one is covering it....

  3. #19
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    Quote Originally Posted by Paul G (BHT) View Post
    Just to confuse things even more, on mine I don't appear to have a 'South' but it IS there when I zoom in, I have:-
    CN Europe NTU 2018.10
    CN Europe NTU 2018.10 ALL NORTH

    I'm off on Sunday to France, Belgium, Germany, Poland, Slovakia, Hungary, Croatia, Slovenia, Austria and Luxembourg...... that should give it a good test
    Hectic weekend

  4. #20
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    Just spoke to Garmin, after the update I only had North, on their advice have reloaded the maps, now have North and South. Its a known problem to them, surprise surprise.

  5. #21
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    What on earth are Garmin thinking. Cnuts.

  6. #22
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    Quote Originally Posted by casbar View Post
    Just spoke to Garmin, after the update I only had North, on their advice have reloaded the maps, now have North and South. Its a known problem to them, surprise surprise.
    So what did they have you do to make sure that you have both North and South sets of maps?

    It would perhaps help those that have the same problem as you

  7. #23
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    Quote Originally Posted by Wonkey donkey View Post
    I presume I am safe if I do not do the latest update prior to going to France next week? Considering the problems faced by others and all my routes having been planned and downloaded I think I am safer not doing the update? Anyone have any thought?
    I have plotted 10 days of trips to alps and lake como for summer on my computer, and downloaded to my nav v . Zoomed in to check, all seems ok, so trying to resist updating to latest maps... :-/


    Sent from my iPhone using Tapatalk

  8. #24
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    Quote Originally Posted by Wonkey donkey View Post
    I presume I am safe if I do not do the latest update prior to going to France next week? Considering the problems faced by others and all my routes having been planned and downloaded I think I am safer not doing the update? Anyone have any thought?
    Do it when you come back. Your routes will work fine with your existing maps

  9. #25
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    Quote Originally Posted by paul08 View Post
    So what did they have you do to make sure that you have both North and South sets of maps?

    It would perhaps help those that have the same problem as you
    Just plug the Nav V in, once connected on Garmin Express and it sees the Nav V. Select device and go to reload maps, and just agree terms etc and reload. It took 45mins and everything was good at the end.

  10. #26
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    The maps have hit the 4gb FAT32 limit so...
    you need to rename them.

    Rename them like this:
    North map as gmapsupp.img
    South map as gmapsup1.img

    Total size is around the 7.8 gig mark
    Golden Sprout

  11. #27
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    Quote Originally Posted by Wapping View Post
    Do it when you come back. Your routes will work fine with your existing maps
    Sounds like my kind of plan thanks

  12. #28
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    Reinstall option chosen and now have 2018.10 All South, 2018.10 All North and of course 2018.10 3D. All done without any questions/selections. Really not sure if the missing chunk of Europe (South) is operator error (Me) or a software issue.
    Too shiny and clean to use it properly.

  13. #29
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    Quote Originally Posted by GrinningGSer View Post
    Reinstall option chosen and now have 2018.10 All South, 2018.10 All North and of course 2018.10 3D. All done without any questions/selections. Really not sure if the missing chunk of Europe (South) is operator error (Me) or a software issue.
    It's a software issue. It transpires that you need the very latest version of Garmin Express to do the full map update. If you're running an old operating system on your computer (Mac or Windows), you won't get all the maps. I loaded Garmin Express on my wife's brand new laptop with Windows 10, and it did the full update in an hour.

  14. #30
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    No Maps in France.

    Quote Originally Posted by Redboots View Post
    The maps have hit the 4gb FAT32 limit so...
    you need to rename them.

    Rename them like this:
    North map as gmapsupp.img
    South map as gmapsup1.img

    Total size is around the 7.8 gig mark
    Sounds excessive CN EU 2017.20 NTU was only 3.98GB
    Now got larger than 4GB so 2 separate map files required hence the split.

  15. #31
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    Quote Originally Posted by The Nutty GSER View Post
    It's a software issue. It transpires that you need the very latest version of Garmin Express to do the full map update. If you're running an old operating system on your computer (Mac or Windows), you won't get all the maps. I loaded Garmin Express on my wife's brand new laptop with Windows 10, and it did the full update in an hour.
    Not for the first time either! I have had to replace Express a couple of times to enable an update to work. However my update to 2017.3 gave the appearance of working, all of Europe appeared on my laptop and my 390 showed both Europe North and South but turned out to only have detailed maps of the UK or at least no detailed maps for that part of northern France I ventured into. Express gave no warning of this failure, a new twist in the rather poor record of Garmin updates. It appears we have to check more carefully.

    John
    Still misbehaving.

  16. #32
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    Quote Originally Posted by The Grey One View Post
    Not for the first time either! I have had to replace Express a couple of times to enable an update to work. However my update to 2017.3 gave the appearance of working, all of Europe appeared on my laptop and my 390 showed both Europe North and South but turned out to only have detailed maps of the UK or at least no detailed maps for that part of northern France I ventured into. Express gave no warning of this failure, a new twist in the rather poor record of Garmin updates. It appears we have to check more carefully.

    John
    When I did my update I had the latest version of Express, and it still only loaded North. Did the reinstall with exactly the same version of Express. now both maps are there. Its a Garmin error, same as the 2017 update, which did the same thing initially

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