Where is 'people don't know how to change gear' Engineer when we need him ....
Where is that thread?
Where is 'people don't know how to change gear' Engineer when we need him ....
i had a complaint via PayPal and paid obviously through my debit card and i got told to go through my bank as that was the best option and i didn't have to send all the faulty parts etc back to America
if you claim through PayPal you have to send the items back before a full refund was given and would of cost another couple of thousand pounds as it was a massive order for my Harley build I'm doing
Am i confused or are you?
Good luck with your GS but PayPal/Harley......
Got some good news
BMW MOTORAD UK ARE going to give me a new bike due to the problems with my last one
the only down side is that I have to pay for my locks to be key coded on my boxes, the first service and insurance change over cost etc
sorry but I don't see why I should have to pay for all that as its not my fault my brand new bike wasn't right
You can code the locks yourself, for free. Or at least, any half decent dealer will do it without charging.
First service should be around £80, and the insurance should just be an admin fee of around £30, as the bike is exactly the same.
So, all in all, for just over £100, I'd say you've done well.
Got some good news
BMW MOTORAD UK ARE going to give me a new bike due to the problems with my last one
the only down side is that I have to pay for my locks to be key coded on my boxes, the first service and insurance change over cost etc
sorry but I don't see why I should have to pay for all that as its not my fault my brand new bike wasn't right
Got some good news
BMW MOTORAD UK ARE going to give me a new bike due to the problems with my last one
the only down side is that I have to pay for my locks to be key coded on my boxes, the first service and insurance change over cost etc
sorry but I don't see why I should have to pay for all that as its not my fault my brand new bike wasn't right
Go KTM
You dont have to pay, in Law its called Consequential Loss. They should pay as the costs are consequential to the remedy.
I'd push them for all costs. They're not doing you a favour, they're in breach of contract.
Quote...
Consequential damages, otherwise known as special damages, are damages that can be proven to have occurred because of the failure of one party to meet a contractual obligation. They go beyond the contract itself and into the actions garnished from the failure to fulfill.
BMW know there is a World Wide Problem so it should be a recall and not left to the individual to have to keep pushing for something to be done before someone gets hurt or even killed by one of there known problems
Just have to look on here and on Facebook pages and it seems a lot, I don't know exactly as you could probably guess but its full of gearbox problems on all bmw and adventure pages etc
And you want another one and they cannot guarantee you won't have a problem and if you do there only going to fix it, by having a replacement you accept this !
Get ya money back and walk.