R1200RT thumbwheel and Nav 5 not communicating

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kirby morgan

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Anyone here had problems with the Nav 5 and thumbwheel not communicating with each other.
The Sat nav powers up as normal but cannot use the thumbwheel.
Thumbwheel works fine with all other bike functions.
I know the instruction manual is on the device and you can download it, but it's not my bike and I'm trying to help a friend out.
Hopefully it's a simple software issue or user error that someone has come across.
Thanks.
 
Depends what you are trying to do. The Thumb wheel doesn't do the same as it does on the GS. It basically only zooms in, when I think you are in the Nav menu, if you let me know what your trying to do, I'll check my bike
 
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