Spoke with (or should I say tried to talk to) Gommie today at ABE, he obviously knows what he is talking about and has been around shock building and bikes for a long time now but he is the kind of bloke who doesn't like listening and will definitely never admit that he may have made a mistake!
It is possible that the after market spring (came already fitted & I have no idea what it is rated at) may be over sprung and too much for the available damping so I'll give them that one...but you can see on Marks video that his spring is standard and it has the same problem so that's likely to be a build issue.
I asked for a carriage refund and he started complaining that he had to take my shock apart again yesterday to examine it when there was nothing wrong with it, said that it cost him £35 in parts to fabricate a new re-gas point and then there was all his time.
As for the extra long original re-gas valve his reply was that it would fit on some GS's but not others...well why not return them all with the short valve to eliminate any doubt & then the customer won't have to go to the inconvenience and cost of returning the shock..he didn't like that.
It got a bit heated and I ended up saying to get it back to me as soon as possible, which is likely to be the middle of next week now. It's also going to be interesting to see if there's any difference seeing that he had to take it apart and rebuild it again..if it's still the same then I may try an original spring if I can get hold of one and would probably also send it to KAIS for a 2nd opinion (should have sent it there initially but they were pretty busy ).
If you are thinking of having a shock worked on use KAIS.
Thank's for the offer again Gordon but I can wait another week to see
A simple refurbishment and re-chromed rod has cost me over £220 so far with over £60 of that as carriage and it's only taken 11 weeks...twats!
Mike.
It is possible that the after market spring (came already fitted & I have no idea what it is rated at) may be over sprung and too much for the available damping so I'll give them that one...but you can see on Marks video that his spring is standard and it has the same problem so that's likely to be a build issue.
I asked for a carriage refund and he started complaining that he had to take my shock apart again yesterday to examine it when there was nothing wrong with it, said that it cost him £35 in parts to fabricate a new re-gas point and then there was all his time.
As for the extra long original re-gas valve his reply was that it would fit on some GS's but not others...well why not return them all with the short valve to eliminate any doubt & then the customer won't have to go to the inconvenience and cost of returning the shock..he didn't like that.
It got a bit heated and I ended up saying to get it back to me as soon as possible, which is likely to be the middle of next week now. It's also going to be interesting to see if there's any difference seeing that he had to take it apart and rebuild it again..if it's still the same then I may try an original spring if I can get hold of one and would probably also send it to KAIS for a 2nd opinion (should have sent it there initially but they were pretty busy ).
If you are thinking of having a shock worked on use KAIS.
Thank's for the offer again Gordon but I can wait another week to see
A simple refurbishment and re-chromed rod has cost me over £220 so far with over £60 of that as carriage and it's only taken 11 weeks...twats!
Mike.