I have used them - and they were top notch
Sent a flatbed with the bits for motorcycle recovery when I had a terminal rear flat in middle of nowhere Scotland as I requested and recovered me to glasgow also as requested for repairs.
Waited a while but what do you expect in the boonies
I came off in Morocco, Bike was fucked. They sent a van from the UK to Morocco to collect my bike which cost them £3,100 and gave me £125 to get myself home. All for £54 being the annual premium. Top company could not have been better.