Changed one of my car insurances (an Audi ) over from Swinton in November due to ridiculous hikes in premiums and went instead with Hastings Direct , all seemed to go smoothly and I even spoke to them to see if they required proof of ncd , to be told no its fine everything is in order.
Get an E Mail today saying that they require proof of ncd, copies of my wife and my licences within seven days or they will cancel my insurance , ring them up to be told that they basically believe that I am trying to defraud them by using one set of ncd on two cars ????????????
Ask them to explain and they say they have contacted both Swinton and Ageas who say that my ncd is still running with them on another car my VW Polo, explain to Hastings that I had two cars insured with Aegeas via Swintons and I hold 2 full sets of 9 years plus ncd on two separate vehicles.
Monkey I contacted at Hastings doesn't believe me so I have had to send them proof of ncd for the Audi, for the Polo, copies of our licences as we are obviously fraudsters.
Not sure who to be most pissed off with ...... Swintons because they have given Hastings the wrong information, Ageas because their records appear f*cked up or they have passed over the wrong information or the muppets at Hastings who appear to have asked the wrong questions of Ageas/Swinton but who have already said in November that they required no further documentation from me
Get an E Mail today saying that they require proof of ncd, copies of my wife and my licences within seven days or they will cancel my insurance , ring them up to be told that they basically believe that I am trying to defraud them by using one set of ncd on two cars ????????????
Ask them to explain and they say they have contacted both Swinton and Ageas who say that my ncd is still running with them on another car my VW Polo, explain to Hastings that I had two cars insured with Aegeas via Swintons and I hold 2 full sets of 9 years plus ncd on two separate vehicles.
Monkey I contacted at Hastings doesn't believe me so I have had to send them proof of ncd for the Audi, for the Polo, copies of our licences as we are obviously fraudsters.
Not sure who to be most pissed off with ...... Swintons because they have given Hastings the wrong information, Ageas because their records appear f*cked up or they have passed over the wrong information or the muppets at Hastings who appear to have asked the wrong questions of Ageas/Swinton but who have already said in November that they required no further documentation from me