So, your insurer - who we assume you paid a premium to - offered to meet all the costs of your claim (at their expense) up to £1000 but you opted to get it fixed yourself and bath with a friend, saving your insurer money.
Your insurer then offered to pay you some extra for additional costs you might have overlooked (or not realised you might have been able to claim for) up to and including some recompense to your neighbour for sharing the soap
...... and you somehow still manage to moan?
Funny old world.
it seemed more anecdotal, than complaining (moaning)
..... and you somehow still manage to criticise?
Funny old world