I very recently acquired a R1200R from a BMW dealer about 150 miles from where I live. I got the 2 year BMW 2nd hand bike warranty
I rode the bike home and this week was undertaking some general inspection and farkling and found some issues:
The exhaust flap was partially seized
There was a leak on engine oil from the Crankcase/ gearbox join.
So this Thursday I rang up the BMW warranty people, who collected the bike within the hour and delivered it to my local dealer, Dick Lovett's in Bristol, who gave me a call and we discussed the issues that I had found.
Friday they called again, sent me a video of the bike identifying the problems and said the bike was done apart from a clutch switch that they were waiting for. Today the bike was complete. New Crankcase, balance shaft and gearbox seals, new clutch friction disc, Clutch switch and exhaust valve.
Nil cost to me, fairly major surgery completed within 48 hours.
i think that Dick Lovett's have done a bloody good job really quickly and they must keep a good stock of parts as well. I'm impressed. I'm not so impressed by the supplying dealers PDI.
Charles
I rode the bike home and this week was undertaking some general inspection and farkling and found some issues:
The exhaust flap was partially seized
There was a leak on engine oil from the Crankcase/ gearbox join.
So this Thursday I rang up the BMW warranty people, who collected the bike within the hour and delivered it to my local dealer, Dick Lovett's in Bristol, who gave me a call and we discussed the issues that I had found.
Friday they called again, sent me a video of the bike identifying the problems and said the bike was done apart from a clutch switch that they were waiting for. Today the bike was complete. New Crankcase, balance shaft and gearbox seals, new clutch friction disc, Clutch switch and exhaust valve.
Nil cost to me, fairly major surgery completed within 48 hours.
i think that Dick Lovett's have done a bloody good job really quickly and they must keep a good stock of parts as well. I'm impressed. I'm not so impressed by the supplying dealers PDI.
Charles