I have been lurking on this site a while now, I don't post much but enjoy the banter and have benefitted from the vast experience of members so thank you.
However, I would like to hear your views on the following please. I purchased a used 2013 (Reg March 2013) 1200 GS LC in August 2016 3 1/4 years old 17.500 miles with 3 full BMW annual service stamps in the book. The purchase was from non BMW bike garage with a good reputation. Delighted with my new and first GS I made several trips around Europe Scotland Ireland putting approx. another 6000 miles on the bike. The bike was superb in all aspects and quite frankly the best bike I'd ridden by far. So well pleased with my purchase and the bike I decided to take the Bike to BMW Manchester to have its 4th annual service. I knew the front tyre and pads needed replacing but pads I can do myself and tyres I was seeking some best quotes. I just wanted the book stamp and any diagnostics with the BMW tool thingy really. I was then rung by the garage saying the service is complete costing £260 (not bad I thought) however, I was informed that there were numerous causes of concern with the bike and proceeded to tell me about the tyres pads disc etc. which I pretty much new about, but wasn't prepared to pay dealer prices for parts and labour. I was then told about other areas that they were concerned about which was to be honest way above my technical understanding, such as 'End cam float' ' Input shaft bearings' Drive shaft knocking. I said well the Bike was fine to me and asked for more basic layman's terms to be used. From what I could gather he just wanted a further £800 on top of the service charge of £260! for what amounted to checking to see if the above was faulty or not!. My response was 'have you done the service' answer 'Yes' then don't do any further I will collect in an hour or so.
Upon arrival I was presented with the 'Free' Health check detailing the parts that required replacing and the further prices for what amounted to exploratory work only. If the work did require doing it would be in the region of a further £3k !! (I hope this has attached correctly) I asked 'How do you know this work only MAY require doing'. You've only taken it from the car park to the garage about 15 yards! And I haven't felt anything wrong with the bike. The response was pretty much because we know these models fail in those areas.
My question to esteemed members of this forum is this a typical dealer scam knowing the bike was out of warranty or legitimate claim to have the bike further inspected at considerable cost to myself. I have attached a copy of the Free health check, not sure if its attached to the post
Since that date I have replaced the tyres and rear disc elsewhere and replaced the pads myself pads. took the chance and rode it for a further 2000 miles with no issues but then pxd it for another within the motor industry.
However, I would like to hear your views on the following please. I purchased a used 2013 (Reg March 2013) 1200 GS LC in August 2016 3 1/4 years old 17.500 miles with 3 full BMW annual service stamps in the book. The purchase was from non BMW bike garage with a good reputation. Delighted with my new and first GS I made several trips around Europe Scotland Ireland putting approx. another 6000 miles on the bike. The bike was superb in all aspects and quite frankly the best bike I'd ridden by far. So well pleased with my purchase and the bike I decided to take the Bike to BMW Manchester to have its 4th annual service. I knew the front tyre and pads needed replacing but pads I can do myself and tyres I was seeking some best quotes. I just wanted the book stamp and any diagnostics with the BMW tool thingy really. I was then rung by the garage saying the service is complete costing £260 (not bad I thought) however, I was informed that there were numerous causes of concern with the bike and proceeded to tell me about the tyres pads disc etc. which I pretty much new about, but wasn't prepared to pay dealer prices for parts and labour. I was then told about other areas that they were concerned about which was to be honest way above my technical understanding, such as 'End cam float' ' Input shaft bearings' Drive shaft knocking. I said well the Bike was fine to me and asked for more basic layman's terms to be used. From what I could gather he just wanted a further £800 on top of the service charge of £260! for what amounted to checking to see if the above was faulty or not!. My response was 'have you done the service' answer 'Yes' then don't do any further I will collect in an hour or so.
Upon arrival I was presented with the 'Free' Health check detailing the parts that required replacing and the further prices for what amounted to exploratory work only. If the work did require doing it would be in the region of a further £3k !! (I hope this has attached correctly) I asked 'How do you know this work only MAY require doing'. You've only taken it from the car park to the garage about 15 yards! And I haven't felt anything wrong with the bike. The response was pretty much because we know these models fail in those areas.
My question to esteemed members of this forum is this a typical dealer scam knowing the bike was out of warranty or legitimate claim to have the bike further inspected at considerable cost to myself. I have attached a copy of the Free health check, not sure if its attached to the post
Since that date I have replaced the tyres and rear disc elsewhere and replaced the pads myself pads. took the chance and rode it for a further 2000 miles with no issues but then pxd it for another within the motor industry.