Hey,
My new registration on this forum kills two birds with one stone, I'm currently seeking advice on purchasing a GS in the not too distant future, which is a subject I'll tackle later, and the other thing I can do is try and gain a bit of clarity on this.. What with being the manager of Infinity Oxford.
In your original comment you mention Three salesmen.. We've only had Two staff at any one time in over the last 10 days due to our commitments to the Excel show in London.
So my thinking on this is that you've mistaken a customer for a member of staff, which in your defense is easy enough to do as we wear Rukka soft shell jackets and blend in quite well..
Or you've visited Camberley or Farnborough?
If it's the first one, I'd like to extend an apology, we pride ourselves on not only being as knowledgeable as possible in the products that we sell, we also try our utmost to be as attentive as possible to our customers, some of which have found this thread and pointed it out to me as they thought it was odd.
In our defense, you may have noticed our lack of a warehouse door which is currently sealed up as we're refitting the entire warehouse into an ADV/Touring room, meaning myself and Sophie having to go the long way around to pick out any stock for our customers.
Along with being two staff members down. Safe to say, we didn't have any 'breaks' over the weekend...
As a side note, what you're spending vs the level of care you get from us is utterly irrelevant, you get the same level of care buying an Oxford 90 degree valve adapter at £3.99 as you do buying a D-Air suit at £4000.
You'll always get a hello/morning/afternoon as you enter, and 99% of the time get a "If you need any help just ask" while perusing, we're not perfect, and every once in a while someone will slip through without getting 100% of our attention, and for that we hold our hands up.
The bottom line however is that we're here to help, it's what we enjoy doing.. Which in this day an age is a rarity.
Either way, if you want to have a chat about it, please feel free to call me on 01865 343534, or email at
oxford@infinitymotorcycles.com, I'm off tomorrow, but back in Wednesday/Thursday.
Cheers,
Ben.