Poor Salesmanship
- Thread starter BigRedUn
- Start date
Forget Willow, Ben’s better at it.
I once complained to Nestle about only getting 3 fingers in a 4 fingered Kit-Kat, but I never did hear back
I once complained to Nestle about only getting 3 fingers in a 4 fingered Kit-Kat, but I never did hear back
How did you not notice there were only three fingers in it? Wouldnt the wrapper have been flapping around?
It was a family multi-pack so only noticed when the external packaging was removed
It was a family multi-pack so only noticed when the external packaging was removed
Maybe they use a band saw in the packing process?
Thank fuck the other 3 packs of 4 finger Kit-Kats were complete. It would have certainly spoilt my mid morning snack if they hadn't been 
Indeed
Far too much; "I've got the money, treat me like I'm somebody special..........."
Andres
I'd have said this sounded like far too much "looking after customers is an interruption of our valuable time..." and if having your presence acknowledged and being asked if you'd like some help or prefer to browse undisturbed is being treated like "somebody special" then, I'm definitely with the demanding elitists.
For me the two assumptions in the OP’s original complaint are concerning the other customers in the shop that day.
We are told that the other folks “didn’t buy anything” and that they “also didn’t seem to buy anything”.
Well just because you didn’t witness a transaction take place doesn’t mean there wasn’t one. It also doesn’t mean that those you saw aren’t coming back for a test ride with view to spending many times more than you are.
I have had the experience of having a potential customer dismissed by a manager on the grounds that “they aren’t going to buy anything”. When I took it upon myself to speak to them they needed help as a new rider and no they didn’t buy anything that day. But when they came back they bought a bike with quite a few extras, plus a complete set of gear.
So stop jumping to conclusions about what you think is happening and give people the benefit of the doubt.
And as for the “went on a break” comment, we all need a pee at some point in a day.
We are told that the other folks “didn’t buy anything” and that they “also didn’t seem to buy anything”.
Well just because you didn’t witness a transaction take place doesn’t mean there wasn’t one. It also doesn’t mean that those you saw aren’t coming back for a test ride with view to spending many times more than you are.
I have had the experience of having a potential customer dismissed by a manager on the grounds that “they aren’t going to buy anything”. When I took it upon myself to speak to them they needed help as a new rider and no they didn’t buy anything that day. But when they came back they bought a bike with quite a few extras, plus a complete set of gear.
So stop jumping to conclusions about what you think is happening and give people the benefit of the doubt.
And as for the “went on a break” comment, we all need a pee at some point in a day.
They don't allow clothing out for test rides at Infinity
I bought a jacket & gloves from Infinity Oxford last spring & my personal experience of them was very good.
On my arrival they were busy dealing with customers so I went off to have a browse; a few minutes later one of the staff came over to me and politely asked if they could assist me....then my turn began & items were tried on & bought.
They didn't have the right size gloves, so they ordered @ the PC and I had them delivered to my home 2 days later.
And a follow up e-mail to ensure I was happy.
On my arrival they were busy dealing with customers so I went off to have a browse; a few minutes later one of the staff came over to me and politely asked if they could assist me....then my turn began & items were tried on & bought.
They didn't have the right size gloves, so they ordered @ the PC and I had them delivered to my home 2 days later.
And a follow up e-mail to ensure I was happy.
It would be interesting to hear from the OP as to whether or not he took Ben up on his offer to give him a call?
They don't allow clothing out for test rides at Infinity
I was permitted to put on a new jacket off the rack and then go & sit on my bike outside to make sure it still fitted correctly when in the riding position....which was fine with me
It would be interesting to hear from the OP as to whether or not he took Ben up on his offer to give him a call?
I've spoken to Ben on a few occasions & always found him to be very helpful
I was permitted to put on a new jacket off the rack and then go & sit on my bike outside to make sure it still fitted correctly when in the riding position....which was fine with me
Yes likewise when I bought my Rukka Armaxion but I called it a test sit, not a test ride
Bendy toy
Registered user
I was permitted to put on a new jacket off the rack and then go & sit on my bike outside to make sure it still fitted correctly when in the riding position....which was fine with me
I have a lovely warm jacket but (just like every other one I’ve tried) the sleeves are too short. They are not wide enough to go over glove cuffs and will let in draughts when gloves go over the jacket. Getting gloves on properly takes ages.
BTW -4 blast even through a 1/2 mm crack is like a cold knife at riding speed. But we know that.
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