I had not used Bennetts for over a decade as the last time it ended up with me having to get the ombudsmen involced after I cancelled a fully paid up policy and they wanted to charge me more than a years premium to cancel a 2 month old policy.
I made the mistake of going back as they had some great prices this year for my 3 bikes, OK so this might be my own fault, but they assured me they had sorted this out and NEVER charge more than the remaining balance to cancel if you pay in full up front.
So I had my V-Strom on its own policy as I wanted full business cover, paid £140 for the year and then a few weeks ago sold it. I phone up to cancel the policy and they confirm I will be getting a refund (after they spank me an admin fee) so I think great, all good.....
…. then I get a text message to call them, so I ring up and they ask how I want to pay the £140 outstanding balance, so I tell the dopy fuckwits I had paid in full for the year and they owe me money, after an eternity on hold they come back and say, oh yes, no problem ass sorted....
...today I get a letter telling me I owe them £140.
I think I need to get onto the Ombudsmen again.
What a useless bunch of f*****g c***s!!!!!
I made the mistake of going back as they had some great prices this year for my 3 bikes, OK so this might be my own fault, but they assured me they had sorted this out and NEVER charge more than the remaining balance to cancel if you pay in full up front.
So I had my V-Strom on its own policy as I wanted full business cover, paid £140 for the year and then a few weeks ago sold it. I phone up to cancel the policy and they confirm I will be getting a refund (after they spank me an admin fee) so I think great, all good.....
…. then I get a text message to call them, so I ring up and they ask how I want to pay the £140 outstanding balance, so I tell the dopy fuckwits I had paid in full for the year and they owe me money, after an eternity on hold they come back and say, oh yes, no problem ass sorted....
...today I get a letter telling me I owe them £140.
I think I need to get onto the Ombudsmen again.
What a useless bunch of f*****g c***s!!!!!