I need some help please guys. I bought some items from Nippy Norman’s back in May, they turned out to not be suitable. I informed Nippy Norman and requested a return and refund, which they agreed. I sent the return via Royal Mail special delivery, next day, tracked and insured, and it was delivered to NN on 29th May., with proof of delivery. Their system said to allow upto 10 working days for funds to be refunded. As of today, it’s has been 25 days, since they received the parcel and 17 working days without a refund! I have sent several emails, with no reply, I had hoped to be able to phone them, but they have no contact number on their website, only email contact. The value is several hundred pounds worth!
I am getting concerned, as I am unable to get a reply from them. Anybody on here got a phone number, or even have a direct contact with Nippy Norman?
I’d appreciate any assistance.
Cheers
I am getting concerned, as I am unable to get a reply from them. Anybody on here got a phone number, or even have a direct contact with Nippy Norman?
I’d appreciate any assistance.
Cheers