I have a 3 year old Neotec 2 used on a 'as and when basis' and has covered some 12000/15000 miles of use. I ride with the chin bar raised whilst pottering round town or stuck' filtering in traffic, I never ride with the bar raised whilst on major roads due to the strain on the neck and the risk to suffering major trauma to the face in the event of a 'prang'
The issue I have is that there is movement of about 5mm when the chin bar is raised and locked. I have returned the helmet to the dealer which in turned returned it to Feridax for there opinion and repair/adjustment. The helmet is now back with me but the movement regarding the chin bar is still there. I have contacted the dealer to see what action was undertaken to rectify the movement or at least obtain some form of technical report as to the safety of the helmet. The only comment forthcoming was that they would not have returned the helmet if there had been a safety issue.
So I am hoping that the wise and wonderful collective may have some thought as why this has occurred; Is this movement normal and to be expected due to use, has anyone else experienced the same problem?
Thanks in advance!
The issue I have is that there is movement of about 5mm when the chin bar is raised and locked. I have returned the helmet to the dealer which in turned returned it to Feridax for there opinion and repair/adjustment. The helmet is now back with me but the movement regarding the chin bar is still there. I have contacted the dealer to see what action was undertaken to rectify the movement or at least obtain some form of technical report as to the safety of the helmet. The only comment forthcoming was that they would not have returned the helmet if there had been a safety issue.
So I am hoping that the wise and wonderful collective may have some thought as why this has occurred; Is this movement normal and to be expected due to use, has anyone else experienced the same problem?
Thanks in advance!