Klim crash guarantee…
… to good to be true? Replacement gear after an off? well it seems to work.
I mentioned in Ricks thread about nearly falling off on diesel that I had actually fallen off just a few days previously on what I think was hydraulic fluid and that I was wearing a nearly new Klim Marrakech suit - just 3 weeks old. I heard today that they have agreed to replace the suit.
It’s a simple process - find the form on Klim’s website, complete it as best you can - it’s in “American” - they will send you a link for you to supply more information about your incident and then a week later an email popped up saying wash then return your suit to the EU distributor, give us (in the USA) the postal tracking number and we will post out a new suit - tell us what you want from our website. Happy days. But I will stick with the Marrakech as it’s fabulous.
Top tip if you think you need to claim, involve the police somehow as some sort of police documentation seems to be an essential bit of information. They want a copy of the “police accident report” but I just had a “police incident” number from their investigation of the oil spill. It obviously satisfied the Klim people.
The washing machine is locked and loaded, the suit will be in the post on Monday and hopefully I will be in the proud possession of spangly new one within a week or so.
… to good to be true? Replacement gear after an off? well it seems to work.
I mentioned in Ricks thread about nearly falling off on diesel that I had actually fallen off just a few days previously on what I think was hydraulic fluid and that I was wearing a nearly new Klim Marrakech suit - just 3 weeks old. I heard today that they have agreed to replace the suit.
It’s a simple process - find the form on Klim’s website, complete it as best you can - it’s in “American” - they will send you a link for you to supply more information about your incident and then a week later an email popped up saying wash then return your suit to the EU distributor, give us (in the USA) the postal tracking number and we will post out a new suit - tell us what you want from our website. Happy days. But I will stick with the Marrakech as it’s fabulous.
Top tip if you think you need to claim, involve the police somehow as some sort of police documentation seems to be an essential bit of information. They want a copy of the “police accident report” but I just had a “police incident” number from their investigation of the oil spill. It obviously satisfied the Klim people.
The washing machine is locked and loaded, the suit will be in the post on Monday and hopefully I will be in the proud possession of spangly new one within a week or so.
. 
