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- Jan 25, 2005
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I thought it was quite clean until I took the photos
So now that I have both vents, whats the next worry ?
Oil pump not scavenging properly….? Crank flex..?
I thought it was quite clean until I took the photos
So now that I have both vents, whats the next worry ?
Does anyone know exactly what my rights are in law regarding this? Anyone else experienced similar?
Does anyone know exactly what my rights are in law regarding this? Anyone else experienced similar?
As I understand it you can reject it as not fit for purpose within 14 days
https://www.which.co.uk/consumer-ri...or-used-car-bought-from-a-dealer-aeziX3M7tYNw
Oil pump not scavenging properly….? Crank flex..?
As I understand it you can reject it as not fit for purpose within 14 days
https://www.which.co.uk/consumer-ri...or-used-car-bought-from-a-dealer-aeziX3M7tYNw
Does anyone know exactly what my rights are in law regarding this? Anyone else experienced similar?
I know if you reject it you do not have to accept your trade in back as part of the payment
That would probably be a help, how do you know?
Short-term right to reject – the first 30 days
If your new or used car has a significant fault that was present when you bought it (as opposed to developing afterwards), you can reject the car within the first 30 days and get a full refund.
You do not have to accept a repair or replacement vehicle (although you can if you want to).
If you have part-exchanged your previous car on the new one, you will not get it back. Instead, you will be entitled to the full invoice price of the car (including road tax, VAT, etc).
You are entitled to a full refund by the same method in which you paid for the car. The dealer cannot charge for usage, wear and tear, collection of the vehicle or anything else.
It is the dealer’s obligation to collect the vehicle, unless your sales contract includes a clause obliging you to return the car. You only have to make sure the car is available to collect.
Be reasonable about this and work with the dealer if you want to get your money back with minimal fuss. Make their lives difficult and you can be sure they will return the favour…
For this to be invoked, doesn't the bike have to demonstrate a "significant fault"?
At the moment it appears to have a failure of proper maintenance which may (or may not) lead to a significant fault.
I only ask as someone who is having a fun regarding a faulty car where the wording of the terms of warranty - and the subsequent motor ombudsman process - are such that it's not working in my favour. The one thing I would say to Big Si is to put everything in writing, or if there is a spoken discussion, follow it up in writing.
See post 183 half way down, Big Si suggested this as a potential way to resolve.
None of us know yet what the Dealer will offer, and ultimately it’s Si’s purchase, his bike, his risk and only he can decide if he’s happy.
Fortunately Si is no mug, and I’m sure he won’t fall for any “Dealer Bullshit”
Fingers crossed for you Si, let us know how it goes tomorrow
Can I remind you that we endured a similar fiasco with my wife's car back in May, as I mentioned previously. The period for rejection as unfit is brief in the UK; we don't have a Lemon Law as such - let the days slide by & you own any problems that may/may not occur subsequently. Dealers know this, so are skilled in the art of stringing the punter along. Third party warranty companies are rightly wary of any early claims too. Just sayin.
Of course it's down to Big Si; the bike looks great &, like all of us when enjoying that initial enthusiasm when the new steed arrives, it's hugely disappointing when something like this comes along to burst the balloon.
I think I have got it covered. I have it in writing after some "negotiation" (in fairness the dealer put his hands up straight away), that it is to be collected by the local H-D dealer, and the gearbox is to be thoroughly inspected for damage. If it's ok, they will fit the primary vent kit. All this will be paid for by the selling dealer (Charles Hurst). In the event the gearbox is damaged I can reject the bike and get a full refund for the total sale price of the bike.
I haven't considered what Charles Hurst will do if the gearbox proves to be damaged and I reject it. They will have to get it fixed unless they want to sell the bike with the fault. Not my problem then though.
The salesman from Charles Hurst has been really good all the way along....credit where credit's due. He admitted it was his fault from the off.
Great news Si, pleased you found a resolution you are happy with.
Keeping my fingers crossed the gearbox in undamaged and you can get a free vent kit fitted.
A suggestion? Ask to be there when they pull it down to inspect it? What dealer are they taking it to? The little “sump” marked up here collects any dwarf/debris and isn’t cleared when the oil is changed. An area to pay attention to. I’m an old sceptic so am wary about “dealer” attention to doing things thoroughly….
A suggestion? Ask to be there when they pull it down to inspect it? What dealer are they taking it to? The little “sump” marked up here collects any dwarf/debris and isn’t cleared when the oil is changed. An area to pay attention to. I’m an old sceptic so am wary about “dealer” attention to doing things thoroughly….
The anointed HD franchise will be delighted I'm sure. I wonder how a Honda dealer took on an M8 RKS without doing the obvious checks & then missed this at PDI - just imagine explaining it to the Sales Manager & Dealer Principal; I bet the air was blue.
Anyway, the important thing is that Si has a solution he is happy with.
Keep us posted.