I phoned Adrian Flux for a multi bike quote this morning, they got back to me with a decent price, I agreed to go ahead with it so he said he'd just run through the legal stuff, as he has to.
He rattled through it at high speed and I caught the phrase "ground anchor" so I stopped him and asked what that was about as I don't have them, as he knew from getting the details. He replied that it was a condition of the quote that the bmw is attached to one inside the garage, I asked why he hadn't mentioned it upfront, he agreed that he had missed a significant change or, just not bothered to mention it hoping I wouldn't notice.
And of quote and call. So, as we all know, pay attention to the detail, not just the big stuff.
Bit underhand of him, I should probably ask AF if that is recommended practice by their agents.
He rattled through it at high speed and I caught the phrase "ground anchor" so I stopped him and asked what that was about as I don't have them, as he knew from getting the details. He replied that it was a condition of the quote that the bmw is attached to one inside the garage, I asked why he hadn't mentioned it upfront, he agreed that he had missed a significant change or, just not bothered to mention it hoping I wouldn't notice.
And of quote and call. So, as we all know, pay attention to the detail, not just the big stuff.
Bit underhand of him, I should probably ask AF if that is recommended practice by their agents.