I'm after some help with a GS-911 USB (yellow), that I've just purchased, please.
I'm experiencing issues getting my laptop (a 64-bit system running Windows 10) to recognise it.
As detailed in the instructions, I've downloaded the driver software then plugged the GS-911 into a USB port.
On doing this, I get an error message (pic 1) followed by further messages (pic 2).
I've tried the following to rectify it:
Unplugged the device, uninstalled then re-installed the software and plugged into different ports.
In Device Manager, after looking at Properties for the unit (pic 3) I uninstalled the device.
Finally, following advice from the Support and FAQs section of the HEX Code website under the title Previous work-around,
I changed the domain name and disabled the driver signature verification.
Still doesn't work .
Anyone out there with any ideas ?
I'm experiencing issues getting my laptop (a 64-bit system running Windows 10) to recognise it.
As detailed in the instructions, I've downloaded the driver software then plugged the GS-911 into a USB port.
On doing this, I get an error message (pic 1) followed by further messages (pic 2).
I've tried the following to rectify it:
Unplugged the device, uninstalled then re-installed the software and plugged into different ports.
In Device Manager, after looking at Properties for the unit (pic 3) I uninstalled the device.
Finally, following advice from the Support and FAQs section of the HEX Code website under the title Previous work-around,
I changed the domain name and disabled the driver signature verification.
Still doesn't work .
Anyone out there with any ideas ?