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Thread: Yorkshire/Lincolnshire Which dealer?

  1. #33
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    Kingston upon Hull, Yorkshire, England
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    [QUOTE=stever1;6335303]
    Quote Originally Posted by steadysteve View Post

    It’s been like that for years. A pal of mine stopped using them when Marshall took over
    Definitely changed for me when Marshall took over, Astles was quite relaxed with sales staff that knew their stuff and Richard in servicing that insisted on being introduced to every new customer. I went there first in 2007 looking for a R1200GS and ended up buying Richard’s own bike off him, a yellow 2006.

  2. #34
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    Just as an aside, and i don't know the specifics, but Marshall Kia in Scunthorpe has either lost or given up its Kia franchise and its now Drayton who have a few other dealerships. It also seems to have changed premises. It was not an insignificant dealership.
    Having been tucked up by the servicing department on more than one occasion I shall shed no tears but they are not the only place to tuck me up either.

  3. #35
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    Quote Originally Posted by Davey B View Post
    Try Paul at The Workshop, York. He's superb, a busy chap though, he does BSB and WSB suspension for Ohlins at weekends
    He did a full service on my Africa Twin a couple of weeks ago. Faultless

    https://www.theworkshopyork.com/
    Quoting myself here......a few days after I posted the above, on checking the bike over I checked the engine oil several times as it seemed to either have non in, or be full to the top....it was pretty much the latter. I drained out well over 5 litres. The capacity inc filters in 4.1l. Upon checking both drain plugs, the telltale dab of paint/tipex that Paul uses on every bolt he slackens and tightens was only present on one, it appears he had only removed one drain bolt leaving upwards of a litre of the old oil in situ. Bugger. I sorted it with a fresh oil fill up and sent an (unanswered) email.
    Fast forward to this morning, the morning after I'd had my first ride in many weeks and now resident in France and the bloody forks have pissed oil out all over the brakes. Paul also put stiffer springs in for me. 2nd email sent before I post a review (it won't be scathing or 'avoid', just an honest one making sure non BMW owners make sure he really does know the bike they present for service). I appreciate a fork seal can blow anytime and I presume that is what has happened but early ATs were a bit notorious for bad forks, mine had been fine for 23k miles, 2k miles after having 'upgrade' work on them...this happens.
    What is a bit startling is that 4 years ago, he serviced my GSA and mentioned that he had done a few of the new Africa Twins, hence me using him for mine last year...I wonder if mine was a one off re him missing the twin drain plugs or whether they've all been overfilled.?

  4. #36
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    Shame about Jess at Marshall, she was excellent.

    Personally I didn’t like Astles, only went to Marshall as my wife took her bike there for a service and was really impressed by Jess so took mine a couple of times.

  5. #37
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    I think Jess is back on the bike side. Last email I got regarding the drain plug recall on the swinging arm was from her.

    Maybe they are trying to make the staff omnicompetent.

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