Results 1 to 13 of 13

Thread: Cardiff / Dick Lovett Bristol / Cotsworld - good or bad?

  1. #1
    Subscriber Click here to find out how to Subscribe
    Join Date
    Jul 2003
    Location
    Looking for a way out
    Posts
    2,778

    Cardiff / Dick Lovett Bristol / Cotsworld - good or bad?

    Now I have moved, Bahnstormer Alton isn't very convenient.

    Looks like I've three "AUTHORISED BMW MOTORRAD RETAILER" much the same distance.

    Any recommendations (or other)?

    Ta
    Jimbo

  2. #2
    Subscriber Click here to find out how to Subscribe
    Join Date
    Sep 2014
    Location
    Bristol, South West
    Posts
    101
    Hi,

    Over the last two decades, I've used both Dick Lovett (DL) and Cotswold and both have given me great service. Luke Pimm and Mike Tovey at DL have been particularly good to me over the years.

    I hope that helps

    Regards, Al
    if it ain't broke, don't fix it!


  3. #3
    Subscriber Click here to find out how to Subscribe
    Join Date
    May 2004
    Location
    Cardiff, Wales
    Posts
    2,033
    Dick Lovet good but a fair distance away, bought current bike off them and they did a fair deal..M&P Cardiff much handier, they did latest service and the Final Drive check/fix recently, tech was very helpful,had a nic evideo of the process to show off; they are a multi brand site, so you have to wander past ducati and HD to reach the service desk, but so far I have avoided any trace of contagion!

  4. #4
    Subscriber Click here to find out how to Subscribe
    Join Date
    Mar 2020
    Location
    Nowhere in particular
    Posts
    614
    Cotswold are good.
    M&P Cardiff are good with some ex-ORS staff there.
    AVOID M&P Swansea like the plague!

  5. #5
    Subscriber Click here to find out how to Subscribe
    Join Date
    Apr 2007
    Location
    bookham,surrey
    Posts
    3,947
    Quote Originally Posted by jimbo View Post
    Now I have moved, Bahnstormer Alton isn't very convenient.

    Looks like I've three "AUTHORISED BMW MOTORRAD RETAILER" much the same distance.

    Any recommendations (or other)?

    Ta
    Jimbo
    You feeling okay! Lining a dealers pockets jim

    Sent from my SM-A226B using Tapatalk

  6. #6
    Subscriber Click here to find out how to Subscribe
    Join Date
    May 2005
    Location
    cardiff. wales
    Posts
    2,051
    Cardiff are a curate's egg - good in parts
    They gave my RT a great service, runs like a dream at 24k

    BUT - completely disorganised, set over 3 areas with HD dealer as well, one hand doesn't seem to know what the other is doing.

    And 4 weeks after I'd had the service, they asked me if I still had the courtesy bike as they couldn't find it. I replied that I find it tricky to ride two RT's at the same time

    It's back to Cotswolds for me, despite the distance. They are far more professional.

    Can't see Cardiff surviving as it is.

  7. #7
    Subscriber Click here to find out how to Subscribe
    Join Date
    Feb 2017
    Location
    Cardiff, Wales
    Posts
    1,502
    Quote Originally Posted by bladerunner View Post
    Cardiff are a curate's egg - good in parts
    They gave my RT a great service, runs like a dream at 24k

    BUT - completely disorganised, set over 3 areas with HD dealer as well, one hand doesn't seem to know what the other is doing.

    And 4 weeks after I'd had the service, they asked me if I still had the courtesy bike as they couldn't find it. I replied that I find it tricky to ride two RT's at the same time

    It's back to Cotswolds for me, despite the distance. They are far more professional.

    Can't see Cardiff surviving as it is.
    M&P? I had issues with them resolving a warranty issue, I won’t rush back.
    I go to Dick Lovett, rush over to be there when they open and a nice rural ride back if the weather is nice.

  8. #8
    Subscriber Click here to find out how to Subscribe
    Join Date
    Jul 2009
    Location
    Nr Castle Combe North Wilts
    Posts
    914
    My experience would say Dick Lovett over Cotswold but not blown away by either to be honest.

    Had valve clearances done at Cotswold a few years ago, bike ran worse after and destroyed quite a bit of cabling under the seat which to their credit they did pay for the repair.

    DL Bristol - nice to deal with but attention to detail not great, had two GSA's and both came back from service with missing grommets from the battery access panel. I know some would say - you can't complain about that, which is true, it demonstrates to me a lack of care, which is ok on refitting a minor piece of body work - but my concern is what level of care is applied when setting torque wrenches, and doing other service tasks you are paying professional money for?

  9. #9
    Subscriber Click here to find out how to Subscribe
    Join Date
    Nov 2007
    Location
    Gloucester
    Posts
    4,593
    my son lived in Stevenage, and got his servicing done at Cotswolds, he now lives near Salisbury and still takes it to Cotswolds, he has used them for years always very happy,
    ''Rules are for the obedience of fools and the guidance of wise men''

  10. #10
    Subscriber Click here to find out how to Subscribe
    Join Date
    Jul 2009
    Location
    Nr Castle Combe North Wilts
    Posts
    914
    My experience would say Dick Lovett over Cotswold but not blown away by either to be honest.

    Had valve clearances done at Cotswold a few years ago, bike ran worse after and destroyed quite a bit of cabling under the seat which to their credit they did pay for the repair.

    DL Bristol - nice to deal with but attention to detail not great, had two GSA's and both came back from service with missing grommets from the battery access panel. I know some would say - you can't complain about that, which is true, it demonstrates to me a lack of care, which is ok on refitting a minor piece of body work - but my concern is what level of care is applied when setting torque wrenches, and doing other service tasks you are paying professional money for?

  11. #11
    Subscriber Click here to find out how to Subscribe
    Join Date
    Sep 2012
    Location
    Wiltshire
    Posts
    1,926
    Cotswold for me, I moved away from Bahnstormer this past year and couldn't be happier, Sales Management are cnuts in Bahnstormer.

  12. #12
    Subscriber Click here to find out how to Subscribe
    Join Date
    Dec 2007
    Location
    worcestershire
    Posts
    2,280
    I have dealt with Rob Barrett at Cotswold Motorrad over a number of years for services and iv found him a pleasure to deal with.
    The car service side is a different story!

  13. #13
    Subscriber Click here to find out how to Subscribe
    Join Date
    Aug 2006
    Location
    Swansea & Gloucestershire
    Posts
    4,261
    FWIW - Cotswold for me... Us them for the car too as they have gone above and beyond previously.

    HTH

    M
    The box said "Windows 10 or better."

    ...So I used a Macintosh.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Anyone attending a Ride Out or Event organised through the UKGSer Forums does so at their own risk.
UKGSer.com or anyone organising an event posted here will not be held responsible in any way for damage or personal injury sustained while attending any such events.

Members attending any such event do so at their own risk.

The text, images, graphics, sound files, animation files, video files, and their arrangement on this Website are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites without prior written permission.

Disclaimer: Use or depiction of the BMW logo or trademark throughout this web site is for illustrative and editorial purposes only, and to the benefit of the trademark owner, with no intention of infringement of the trademark.

The UKGSer Forums may include adult content for which it cannot be held responsible. Your use of this website constitutes acceptance of the UKGSER network privacy policy



UKGSer is....

"A vent, a source of info, a source of bullshit, a source of humour and in the coming months, possibly a source of sanity." Big Lad March 2020

"I have always known this community is full good people even if most of you cover it up with piss n vinegar" Chad 2018

"Its about being a grown up hooligan - and if that means a dark visor, remus open pipe and a bit of speeding out of town then all well and good" Kaister 2005