I would be interested in thoughts and experiences please.
This evening a guy crashed into my wife’s car whilst it was parked outside a friend’s house. He hit hit after leaving his drive and went straight into it! It is now immovable.
We are insured with Admiral, who have given my wife two choices. She either go with a claims management company who will handle everything, including a replacement car, and she will not have to pay the excess. Alternatively, they keep it in house, Admiral will handle it and she has to pay the excess, which she can claim back later.
I am not fussed about the excess itself as it is only £150, but what I am concerned about is the car being properly repaired, somewhere I am happy with and not being at the mercy of a claims management company. I have heard some stories about them in the past although I do not recall why. Seems odd that Admiral will pass this to a separate entity. My instinct is to stay with Admiral. Anyone had any similar experiences please?
Thank you
Chris
This evening a guy crashed into my wife’s car whilst it was parked outside a friend’s house. He hit hit after leaving his drive and went straight into it! It is now immovable.
We are insured with Admiral, who have given my wife two choices. She either go with a claims management company who will handle everything, including a replacement car, and she will not have to pay the excess. Alternatively, they keep it in house, Admiral will handle it and she has to pay the excess, which she can claim back later.
I am not fussed about the excess itself as it is only £150, but what I am concerned about is the car being properly repaired, somewhere I am happy with and not being at the mercy of a claims management company. I have heard some stories about them in the past although I do not recall why. Seems odd that Admiral will pass this to a separate entity. My instinct is to stay with Admiral. Anyone had any similar experiences please?
Thank you
Chris