Really sorry to hear about your misfortune Steve....you were lucky not to get injured.
What did the dealer say about the chain? I'm assuming the workshop inspected the bike and have sent a report to Honda.
Coincidently, I was looking at my chain last week wondering how long it will last. It's an RK. Maybe a cost cutting exercise using cheap chains! (bike only has 200 miles on it).
I remember getting 26,000 miles from the original chain on my VFR750 I bought new in '97. I rode that bike through winter, did several track days on it plus a few trips to S. France. I'm not expecting anything like that from this chain.
Well I can’t fault my dealer. I rang MKS on sunday afternoon after the AA told me they’d be leaving the bike with me.
Monday 10.00hrs there van arrived and took the bike away.
By 11.30 ish, Andy ( the boss) rang me after having the bike looked at, and we had a long chat.this led to me having 3 options
1. Put new chain and sprockets on asap and get the bike back to me.
2. Strip engine to check for damage and new chain etc.
3. I give them a very small contribution and end up with a brand new bike with all my bits swapped over.
No brainer in my opinion, my new red one will be arriving at MKS next week and I’ll get it at the end of the month.
Once again team MKS have really gone beyond what any reasonable person can expect to keep the customer happy.
As for the chain, they can’t do a report as it was lost somewhere on the A1.
Now, it can be said that I’m biased about them as they have always looked after me, and everyone who has followed me there. ( ask call centre chimp) but I think back to other threads about bikes/dealers such as the recent Moto Guzzi thread and I’m really grateful I’m dealing with such good people.