My printer has stopped printing documents, and instead, when I click the 'PRINT' button on the screen it comes up with the 'Save Print Output As' page. I'm sure this must be a Settings issue, but I'm having no luck so far. Any suggestions, please?
My printer has stopped printing documents, and instead, when I click the 'PRINT' button on the screen it comes up with the 'Save Print Output As' page. I'm sure this must be a Settings issue, but I'm having no luck so far. Any suggestions, please?
Thanks for this.Go in to printers and check you’ve not set your default printer to Microsoft document printer or a pdf writer
Right click the printer you want to use and select set as default
Right, box now unchecked... Oh bugger, I went straight from unchecking the box back to my printer and right clicked on it: no response. I then left clicked on the printer to select it and that brought the 'Open queue', 'Manage' and 'Remove device 'options in the grey highlighted area containing the details of my printer (Epson **** XP-423 435 series blah blah) and these three options, I didn't click on any of the actual options but right clicked the grey area, but no response once again.Hi John
Try unchecking the box that says “ Let Windows manage my default printer"
That should allow you to set your default printer as described above
But it IS on, that's the strange thing, another thing else that doesn't make sense. And its connected via WiFi not USB.I did ask if it was on ! Try another usb cable.
No, it's empty (nothing in the queue)Open the print queue for your printer and check you haven’t clicked on “pause printing”, if the option “resume printing” is present select it
But it IS on, that's the strange thing, another thing else that doesn't make sense. And its connected via WiFi not USB.
Only just seen this, it was exactly what the computer guy in town told me this afternoon, he asked me why I was using WiFi if the printer was next(-ish) to the computer and told me to get an USB printer cable. I've just ordered that, should be here tomorrow. He also said to Uninstall and then Install the printer, I'd already done that twice actually, but also to Switch the WiFi off and on. All is now up and running once more, and hope fully it will be up and running even better/faster when it gets its new connecting cord tomorrow.Aah, perhaps it’s dropped off the WiFi system, got lost so to speak. I had this a number of years ago with an HP printer. Eventually I got that sick of it I reverted to cable connection.