Hi Richard,
Any update on this?
I am away in France for Easter. I have a chance to give the thing a proper work out.
Two days and about 480 miles in, here is the news following the changing of my TFT screen.
A. I am running BMW Connect through an Android Samsung S10 in the cubbyhole, using bespoke routes I created in MyRoute. I am running the same routes on my XT, which is on a cradle, mounted on the steering stem.
In other words, I am using the phone, app and cubbyhole, just as BMW designed it. Similarly, I am using the XT in a ‘sensible’ position; nothing extreme.
B. The XT has not suffered any kind of demonic possession. As far as I can tell it is running normally. This is a huge improvement on the past, when the XT was unusable.
C. The Connected app is running pretty well. It occasionally shows the cursor running parallel to the road, but so far at least, this has not been a huge problem.
D. About six or eight times in total over the two days, the phone / app has lost Wi-Fi connection with the TFT screen, losing the map view. Reconnection of the S10 phone and Wi-Fi has been quick and automatic each time, without me having to stop or intervene.
Had it lost Wi-Fi connection at a critical junction, I would have been very annoyed. However, as my XT was running properly, I had a reliable back-up. Similarly, the TFT screen still showed the simpler Bluetooth directions but these are a bit awkward without the voice instructions.
E. The voice instructions from my XT into my Neotec helmet and Sena Bluetooth headset have been totally reliable.
F. The voice instructions from the Connected app have not been at all reliable. Sometimes they work, most of the time it is silent, with no voice instructions at all. There seems to be no rhyme nor reason as to why the voice instructions sometimes work but most often do not.
G. Conclusions:
i. The replacement TFT screen is a big improvement on the past. With my old screen the XT would not work at all and the S10 would not work in the cubbyhole.
ii. I can live with the Connected app occasionally showing the bike’s position as being away from the road. Only once did this lead to a recalculation of the route. It would though be annoying if the recalculation happened at a bad time and I followed the recalculated route blindly.
iii. The dropping of the Wi-Fi connection I can live with, as the reconnection of the S10 is fast and reliable. But….
a. I have the safety net of the now reliable XT, running as a backup.
b. Had I not had the XT, the loss of the Wi-Fi at a critical moment would be very frustrating.
c. The loss of the spoken instructions is just tedious. But, I can live with it, not least as I have the XT.
d. Would I trust the Connected app, had I not had the XT? That is the acid test question, surely. The answer is:
On simple short journeys, where I just about knew where I was going, probably yes.
On all day, cross country French D roads, probably no. I would worry that the Wi-Fi would drop at a critical moment or a silly / annoying recalculation would happen at bad times.
To my mind, the BMW Connected app SHOULD be as reliable as the benchmark Garmin navigation system. It isn’t yet.
I am accepting it as it stands but ONLY because, with the new TFT screen in place, it is so much better than it was. That is not right. It SHOULD be 100% reliable; as good as a Garmin device. In short, I am making excuses for it, which I shouldn’t have to do and only because the past was so bad as to be unusable.
I haven’t tried using the S10 in my tank bag or jacket, to see if the Wi-Fi connection drop off is any less. I shouldn’t have to.
The unreliable voice instructions is just tedious. They SHOULD work. It is not a Sena problem, that I am certain of.
The rest of the big TFT screen ‘experience’ is very good. The graphics are clear and the route map, whether used in full screen or reduced to one third, when seeing the rev counter, is very good. Excellent, in fact. I cannot fault it.
I am not here to moan, just for the sake if it. The service from Park Lane to try to solve the problem has been good. BMW have tried hard with the Connected app / big TFT screen on their flagship bike. The replacement TFT screen has improved things, no question about it. I am though making excuses for it but only because I have the XT running as a backup and the past was so bad. That is not right. Similarly, I worry a bit that BMW might (I have no evidence of this) drop any further development of the Connected app for its motorcycles, leaving me in a sort of no mans land. In other words, using something that ‘Sort of works’ but only if I have the XT as a reliable back-up. That is not right, surely? But, if BMW can tweak it all a bit, it COULD be very good.
Now for three more days of testing in the wilds of France!
PS I have no idea whether I would see the same or different results, had I used my iPhone instead of my S10.